Permanent residence applicants who have not given biometrics within the last 10 years
Designated Service Canada Centres have resumed biometrics collection services for permanent residence applicants who have received a biometric instruction letter (BIL) and have not given their biometrics within the last 10 years.
Biometrics collection services are currently available only for permanent residence applicants who have a scheduled appointment.
How to book an appointment to give biometrics
As of November 30, 2020, if you got a BIL and are not exempt from the requirement to give your biometrics, you can use the Service Canada Appointment System to schedule your appointment.
Your application won’t be refused or closed if you can’t give your biometrics within the deadline indicated on your BIL (30 or 90 days). You don’t need a new BIL to make an appointment and there is no additional fee to pay.
Don’t go to a Service Canada Centre unless you have a scheduled appointment.
If you miss your scheduled appointment
If you miss your scheduled appointment for any reason, including reasons related to COVID-19, you can make a new appointment using the Service Canada Appointment System.
What to bring to your biometrics appointment
Bring your BIL and your passport or travel document with you to your appointment.
Health and safety measures
Someone will greet you when you arrive at the Service Canada office. You must respect physical distancing measures. Non-medical face masks are required, and hand sanitizer will be available. We’ll provide materials to clean the biometrics collection equipment before you use it. Service will be as contact-free as possible.