Some injuries and medical conditions can prevent you from being able to provide your 10 fingerprints or photograph. You may not be able to attend your biometrics appointment if you are experiencing the following conditions:

1. If you have a temporary injury or medical condition on your face or hands, you should wait until it has healed before you give your biometrics.

2. If you have a permanent injury or medical condition on your face or hands, your photograph will still be taken and you will be asked to provide as many fingerprints as possible.